Shipping Information

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Naneu Pro™U-120  Medium SLR & Laptop (15.4") BackpackNaneu Pro™U-120 Medium SLR & Laptop (15.4") Backpack
Vanguard BIIN 25 Shoulder BagVanguard BIIN 25 Shoulder Bag
Vanguard BIIN 59 BackpackVanguard BIIN 59 Backpack
Vanguard Havana 38 Messenger BagVanguard Havana 38 Messenger Bag
Vanguard Quovio 41 Shoulder BagVanguard Quovio 41 Shoulder Bag
Vanguard Reno 41 BackpackVanguard Reno 41 Backpack
Vanguard Reno 45Vanguard Reno 45
Vanguard Sedona 41Vanguard Sedona 41
Vanguard Sedona 45  BackpackVanguard Sedona 45 Backpack
Vanguard The Heralder 46 BackpackVanguard The Heralder 46 Backpack
Vanguard The Heralder 49 BackpackVanguard The Heralder 49 Backpack
Vanguard The Heralder 51T  Rolling BackpackVanguard The Heralder 51T Rolling Backpack
Vanguard UP-Rise II 28 Messenger BagVanguard UP-Rise II 28 Messenger Bag
Vanguard UP-Rise II 33 Messenger BagVanguard UP-Rise II 33 Messenger Bag
Vanguard UP-Rise II 34 Sling BagVanguard UP-Rise II 34 Sling Bag
Vanguard Up-Rise II 48 BackpackVanguard Up-Rise II 48 Backpack
Walkstool® Comfort XXL26   - 26" HighWalkstool® Comfort XXL26 - 26" High
Shipping Rates and Policies

Sales Tax

We are required by law to add a state sales tax to all orders shipped to New Jersey addresses.

Payment Options

We accept the following Credit cards: Visa, MasterCard, Discover and American Express or Payment through PayPal.
We do accept Money Orders but no CODs or Personal Checks.

Please note that we can only process returns and refunds for items purchased online from

-For returns: the customer will be refunded the purchased price less the cost of any shipping, handling or freight charges.

For exchanges: the customer will be credited (or debited) the price difference between the exchanged products plus shipping charges for the exchange.


We normally ship all in stock items within 5 business days from the time your order is received. Orders are usually shipped via UPS and actual delivery time will vary according to your UPS Zone. (In most cases this can average 5-7 business days from the date that the order is placed).  If an item is not in stock, we will notify you by e-mail to let you know the expected replenishment date and ask how you would like us to proceed.

Occasionally, circumstances beyond our control will require additional shipping time. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer.   

Shipping and Handling charges are based on total shipment weight and UPS Zone it is being shipped to.  Standard shipping is UPS ground and expedited shipping by air is available.  


Canada Shipping
UPS shipping is available to Canada

For shipments to Alaska, Hawaii and Puerto Rico please contact us before ordering so that shipping can be calculated correctly.


Your complete satisfaction is very important to us. If you are not completely satisfied with your purchase, you may return your item(s) within 15 days of the original invoice date for a refund or replacement less shipping, handling or freight costs.  Returns for refund will be accepted within 15 days from the original shipping date.  A Company check will be issued for any refund or the refund may be credited back to your credit card minus any shipping, handling or freight charges.  To receive a refund or a replacement, your purchase must be returned with shipping pre-paid in as-new condition, in original packaging, and with all warranty cards and accessories.   Please note that we can only process returns and refunds for items purchased online from

Return Instructions:

        Contact the Sales Department by mail at the shipping address below or by e-mail at 
        Please include the following information in you letter or e-mail:

  1. Your name
  2. Daytime telephone number
  3. Order number
  4. Product name
  5. Model number
  6. Quantity to return
  7. Reason for the return


You can also call us at 973.794.3747


Ship the product(s) back to us at the following address:

 Wolf Business Associates, LLC
10 Woodhaven Road
Parsippany, NJ  07054
Attn: Service Center

We advise that you ship the product back to us via UPS or FedEx to ensure proper delivery. We will not be responsible for items lost in transit to our center or without a Proof of Delivery signature. It is the customer's responsibility to retain a copy of the return tracking number in the event of a 'lost' shipment until a credit has been issued or a replacement product has been shipped.

Receiving Your Refund or Replacement

Once the return is received by us please allow 10-14 business days for your refund check to arrive or for your refund to appear on your account. If a credit is issued to your account it will only be issued to the payment method or credit card used for your original purchase (minus any shipping and handling cost). You will be notified via email with the appropriate tracking information on your replacement shipment.