Sales Tax
We are required by law to add a state sales tax to all orders shipped to New Jersey addresses.
Payment Options
We accept the following Credit cards: Visa, MasterCard, Discover and American Express or Payment through PayPal.
We do accept Money Orders but no CODs or Personal Checks.
Please note that we can only process returns and refunds for items purchased online from Camerabagpro.com.
-For returns: the customer will be refunded the purchased price less the cost of any shipping, handling or freight charges.
For exchanges: the
customer will be credited (or debited) the price difference between the
exchanged products plus shipping charges for the exchange.
Shipping
We normally ship all in
stock items within 5 business days from the time your order is
received. Orders are usually shipped via UPS and actual delivery time
will vary according to your UPS Zone. (In most cases this can average
5-7 business days from the date that the order is placed). If
an item is not in stock, we will notify you by e-mail to let you know
the expected replenishment date and ask how you would like us to
proceed.
Occasionally, circumstances beyond our control will
require additional shipping time. Holiday seasons, large orders, custom
items, special orders and out of stock items may take longer.
Shipping and Handling charges are based on total shipment weight and UPS Zone it is being shipped to. Standard shipping is UPS ground and expedited shipping by air is available.
Canada Shipping
UPS shipping is available to Canada
For shipments to Alaska, Hawaii and Puerto Rico please contact us before ordering so that shipping can be calculated correctly.
Returns
Your complete satisfaction is very
important to us. If you are not completely satisfied with your purchase, you
may return your item(s) within 15 days of the original invoice date for a
refund or replacement less shipping, handling or freight costs. Returns for refund will be accepted within 15
days from the original shipping date. A Company check will be issued for any refund or the refund may be
credited back to your credit card minus any shipping, handling or freight
charges. To receive a refund or a replacement, your purchase must be
returned with shipping pre-paid in as-new condition, in original packaging, and
with all warranty cards and accessories. Please note that we can only
process returns and refunds for items purchased online from Camerabagpro.com.
Return Instructions:
Contact the Sales Department by mail at the shipping address below or by e-mail at sales@camerabagpro.com.
Please include the following information in you letter or e-mail:
- Your name
- Daytime telephone number
- Order number
- Product name
- Model number
- Quantity to return
- Reason for the return
You can also call us at 973.794.3747
Ship the product(s) back to us at the following address:
Wolf Business Associates, LLC
10 Woodhaven Road
Parsippany, NJ 07054
Attn: Service Center
We advise that you ship the product back
to us via UPS or FedEx to ensure proper delivery. We will not be
responsible for items lost in transit to our center or without a Proof
of Delivery signature. It is the customer's responsibility to retain a
copy of the return tracking number in the event of a 'lost' shipment
until a credit has been issued or a replacement product has been
shipped.
Receiving Your Refund or Replacement
Once the
return is received by us please allow 10-14 business days for your refund check
to arrive or for your refund to appear on your account. If a credit is issued
to your account it will only be issued to the payment method or credit card
used for your original purchase (minus any shipping and handling cost). You
will be notified via email with the appropriate tracking information on your
replacement shipment.
